To BT or not to BT

Well, I am back again from my "holiday", though things did not go entirely according to plan. At my mother's, I was supposed to i) get broadband set up, ii) meet up with my best friends for a reunion and iii) have a relaxing time (well relatively) away from Alcoholic Daze Towers. Well how many of those do you think I achieved successfully?


Let's take i) to get broadband set up. I had decided that, given the infrequency and varying duration of my visits to my mother, setting up a permanent broadband hub was not worth the monthly cost and I decided/was advised that a pay-as-you-go dongle was a better option. As our home broadband is provided by British Telecom, I decided to get the dongle from them too, but dealing with a large company is never straightforward.


Since Christmas we had already been having problems with BT, as they also supply our freeview TV channel system (BT Vision). The TV had been playing up and and we had arranged for a BT engineer to call. The appointment was made a whole week in advance but the engineer did not turn up. We rang BT and were told the order for him to visit had not gone through to the right department. We were promised the order would now definitely go through but we had to wait another week. When that appointment was due the engineer again did not turn up (surprise, surprise)and again we were told the order had not gone through to the right department (yawn). What is it with these large orgnisations? Is there some huge switchboard centre somewhere just swallowing up orders or throwing them in the virtual waste bin? Anyway, third time lucky an engineer did come eventually and sort out the TV problem.


When I subsequently decided to get a BT dongle, I was slightly apprehensive. Well, I was more than that, but I always live in hope! I was told there would be an 8-day wait and I was assured several times that the dongle would be sent to my mother's address. Suffice to say, the appointed day for delivery came and went. No dongle. Then Greg phoned me to say that a BT parcel had come to our home address. When he opened it, it was not a dongle but an unsolicited hub phone (we are still not sure why that was sent to us and even what we are supposed to do with it, but hey ho BT have since told us we can keep it, as it was their mistake!) They then promised they would deliver the dongle to my mother's address the following day and I am pleased to say that it DID finally come and I was able to access broadband for at least the second week of my holiday.


ii) As for meeting up with my two close friends from university days, that went pear-shaped too. The day before we were due to meet up, the one went down with a nasty cold and, as the other has to avoid exposure to such viruses wherever possible, the reunion weekend was cancelled, literally at the last minute. Such a shame, as were all so looking foward to it. All dressed up and nowhere to go.


iii) As for relaxing, I did manage to have a lovely time with my mum and help her around the house into the bargain, but the fortnight was unfortunately marred by Snoopy falling sick. He had a personality change while he was down there, became very morose and hang-dog-looking, was pooing for England with what looked more like cow-pats than anything else and lay lifeless on the bed, not even lifting his head when anyone came into the room. Definitely not his usual self. I sought out a vet nearby and Snoopy was diagnosed with colitis. Over the week, he got gradually better with antibiotics, steroids,painkillers and special diet; I got gradually poorer because of the vet's bill (to the tune of £110, as there were two consultations and all the medication.) I am pleased to say Snoopy's now fully recovered and glad to be home to chase the cat and ruck up rugs. Phew. Was definitely very worried about him for a few days.

On my return I have decided to have a bit of a personality change and am going to rename myself Addy. Rosiero was not my real name anyway and people were calling me all sorts - Rosario, Roseiro, Ros to name but a few - all very confusing, so I decided to play on the Alcoholic Daze (AD) and it morphed into Addy. Hope this will be easier to identify me with the blog title in future. I feel like a new woman..... as John Terry might have said !!